General Terms And Conditions
The designedtoquilt.com online store (hereinafter referred to as “online store”) is operated by the company Oblikovanje Ula Kovačič Kokalj, s.p. (hereinafter referred to as “the company”). The general terms and conditions deal with operations, user rights, and the business relationship between the company and the customer.
Oblikovanje Ula Kovačič Kokalj, s.p.
Matjaževa ulica 17, 1000 Ljubljana
Tax number: 79153500 (the company is not a taxable person)
Registration number: 8437785000
IBAN SI56 6100 0002 8089 704 (Delavska hranilnica, d.d.)
You must be over 18 years of age to purchase or use products from the online store. By confirming your agreement to the general terms and conditions below, you also confirm that you are over 18 years of age.
These general terms and conditions are published on the website designedtoquilt.com in the ”Terms and Conditions” section in the footer of the page. By publishing on the website, it is considered that the general terms and conditions are known to the buyer, and by concluding the sales contract, the buyer declares that he has read the general terms and conditions and is fully acquainted with them.
Changes To The General Terms And Conditions
The company undertakes that any change to the general terms and conditions will be published on the website designedtoquilt.com with the effective date of the change. The general terms and conditions are binding in that form and with regard to the content that was available to the parties on the day of concluding the contract. In the event of a change in the general terms and conditions, the changes become binding for the customer from the day they become acquainted with them.
The customer is considered to be aware of the changes at the time the change is posted on the website designedtoquilt.com and upon receipt of the notification of the change. By doing so, the buyer is deemed to agree to the change in the general terms and conditions.
If the buyer declares that he does not agree with the changed terms of business, the company has the right to withdraw from the contract.
Availability Of Information
The company undertakes to always provide the following information to the user:
- company identity (company name and registered office, register number),
- contact information that enables the user a quick and effective communication (e-mail),
- essential characteristics of the goods,
- availability of products (each product offered on the website is available within a reasonable time)
- terms of delivery of products (method, place and deadline of delivery),
- all prices must be clearly and unambiguously specified and must show whether they already include taxes and transport costs,
- method of payment and delivery,
- temporal validity of the offer,
- the period within which it is possible to withdraw from the contract and conditions for withdrawal; moreover, information about potential costs of returning the product for the buyer,
- explanation of the complaint procedure, including all details of the contact person.
Use Of Language
The content of the website and the products offered in the online store are primarily intended for international customers, therefore the language used throughout the website and the online store is English.
Instead of verbal language, the company sometimes also uses generally understood symbols and images when labeling products.
Types Of Users
By registering at designedtoquilt.com you become a member of the online store. Registered members as well as guests who make a quick purchase and do not need to register before making a purchase have the right to purchase in the online store.
Upon registration in the online store, the visitor obtains a username that is the same as their e-mail address, and a password. If a user wishes to change their e-mail address or password at any time, he can do so in his user profile.
Products offered through the online store are part of the offer of the company. Product prices are presented as retail prices and do not include Value Added Tax (VAT). All products are digital goods, which means they are delivered digitally and therefore do not include shipping costs. Occasionally prices fluctuate according to current promotions.
Due to the nature of online business, the offer of products in the online store changes and is updated, and therefore errors can also occur. In order to eliminate the errors as quickly as possible, the company requests that the customer inform them about them via the contact information published on the website.
The online store is supported by Woocommerce, which provides an online platform to sell our products.
The online store allows the following payment methods:
- via the PayPal system
The company ensures that the customer, in the process of placing an order when concluding a distance contract using electronic means, explicitly confirms that he agrees to the payment by placing an order. The function that triggers the order is marked with the words ”confirm order”. By confirming the order, the consumer assumes the obligation of payment to the company.
Prices do not include Value Added Tax (VAT).
Prices are valid at the time of the order and do not have a predefined validity.
Prices in the online store designedtoquilt.com are the same for both registered members and guests of the online store.
The purchase contract between the seller and the buyer is concluded at the moment when the seller confirms the order (the buyer receives an electronic message about the status “Order confirmed”). From this moment on, all prices and other conditions are fixed and apply to both the company and the buyer.
The company will give the buyer the final price, before concluding the contract or before the offer becomes binding for the buyer.
The promo code (or coupon code) brings various benefits (product discounts) when purchasing and is limited in time. An active promo code is published by the seller in a way that corresponds to the purpose of the seller’s marketing campaign. The seller does not guarantee that there is an active promo code at the time of purchase.
You can find an active code on the first page of the advertisement, in an e-mail or in other media. The code brings various benefits. Any code is always limited in time, but must be redeemed within a limited time, otherwise it is invalid.
How do I use a promo code (coupon)?
A promo code is an alphanumeric string of characters that the user enters before completing an order by entering it in the “promo code” field. After that, the benefit automatically assigned to the coupon is activated in the system and it becomes clear in the product basket that the coupon has been activated.
I. Product selection: On the website designedtoquilt.com the user selects the product and clicks on the “Add to cart” link. The system notifies him that the product has been successfully added to the cart. To continue shopping, he must click the “x” at the top right and return to the online store. To complete the purchase, he must right-click on the “Checkout” link and the system will take him to the shopping cart.
II. Removing the product from the shopping cart: On the website designedtoquilt.com, in the upper right corner, there is a shopping cart icon, in which after clicking on the icon, the user is redirected to the cart, where he is shown the products he had previously added to the shopping cart. The user clicks on “X” for the product he wants to remove from the cart.
III. Shopping cart:
To complete the order, the user must click ‘Proceed to checkout’ in the shopping cart. He is then redirected to the checkout page.
Here, he can enter a coupon code, if he has one by clicking the “Click here to enter your code” button.
The user then enters the required information in the form (first name, last name, company name (optional), country / region, street address, postcode, town / city, phone, email address), which we need to confirm and complete the order and deliver the product. If the user has not yet applied the promo code, he can re-enter it in the upper right corner. The form allows the user’s data to be saved for the next order.
A summary of the order is shown below or next to the form. To proceed with the purchase, the user clicks ‘Proceed to Paypal’. The user is redirected to Paypal’s site, where he completes the payment.
IV. Completion of the order: After the user has completed the payment on Paypal’s site, he is redirected back to designedtoquilt.com, where the details of his purchase are shown along with a link to download the purchased digital items.
Purchase Notification Procedure
After placing the order, the customer also receives an e-mail notification that the order has been completed with the link to the download of the purchased item.
The purchase contract between the seller and the buyer is concluded in the online store at the moment when the seller sends the first e-mail confirming his order. From that moment on, all prices and other conditions are fixed and apply to both the seller and the buyer.
The sales contract (i.e. the first electronic message on the status of the order) is stored in electronic form on the seller’s server and is available to consumers upon their written request.
Consumer’s Right Of Withdrawal From The Contract – Refunds
The online store currently only offers digital products. Digital items aren’t eligible for returns or exchanges because of the nature of these items. However, if the customer should have a dispute, they can contact the company (firstname.lastname@example.org) and the case will be looked into.
All products are digital goods and are delivered digitally. This means there are no shipping costs.
Personal Data Protection
The seller undertakes to permanently protect all personal data of the user.
The online store keeps the IP addresses of all visitors for an indefinite period of time, and for customers also: name and surname, e-mail address, contact telephone, primary address and delivery addresses, country of residence, gender, time and date of purchase and an archive of communication with the seller.
The seller will use personal data exclusively for the purpose of fulfilling the order (sending information material, offers, invoices) and other necessary communication. In no case shall the user’s data be handed over to unauthorized persons.
The user is also responsible for the protection of personal data by ensuring the security of his username and password and adequate software (antivirus) protection of his computer.
The online store and all the information on it, product images, graphic and video elements on the website are protected by the Copyright Act and may not be reproduced or used without prior written permission.
Limitation Of Liability
The seller does his best to ensure that the information published on the website is up-to-date and correct. However, product features, delivery time, or price may change so quickly that the online store sometimes fails to correct the information on the website. In this case, the seller will inform the buyer of the changes and allow him to cancel the order or change the ordered goods.
Exclusion Of Liability
We reserve the right to disable the website or disable access to it due to technical or other problems and maintenance, which also means disabling or hindering the use of the online store. In case of technical problems on the website, we reserve the right to cancel placed orders that have been affected by a technical error. In the event of order cancellation, we will notify you as soon as possible and inform you of the next steps. You must ensure that the equipment (antivirus, etc.) is adequately protected against accessing and using the website. The customer must ensure the appropriate security and confidentiality of the data used to log in to the website (e-mail address, password).
Complaints And Disputes
Complaints are submitted via the e-mail address email@example.com. The complaint handling procedure is confidential and includes: receiving the complaint, reviewing the complaint, handling the complaint, and responding to the consumer in relation to the complaint. The company will confirm as soon as possible or within 8 days at the latest that it has received the complaint and inform the consumer how long it will take to process it and keep him informed of the progress of the procedure.
At any time, please contact us at firstname.lastname@example.org for questions related to these Terms & Conditions.
Last updated: March 22nd, 2023.